Warranty

Playground and Fitness Product Coverage

We Stand By Our Products and By You.  

A new playground, fitness park or challenge course is an investment in the health, wellness and quality of life of your community. It's an investment that should last for years to come. GameTime manufactures our products from high quality materials and backs them with one of the leading warranties in the industry to give you peace of mind and to help you protect that investment. 

Warranty Coverage

Play Systems and Play Products

  • Lifetime limited warranty on PowerScape®, PrimeTime®, Xscape®, IONiX®, and Modern City® uprights.
  • Lifetime limited warranty on all hardware.
  • Lifetime limited warranty on GameTime PowerScape Tru-Loc® connections.
  • Lifetime limited warranty on IONiX®, PrimeTime® and Xscape® bolt-through connections.
  • Twenty-Year limited warranty on Timber Decor® & Timbers recycled plastic lumber.
  • Fifteen-Year limited warranty on metal decks, pipes, rungs, rails, loop, braces, and footbucks.
  • Fifteen-Year limited warranty on rotationally molded products.
  • Ten-Year limited warranty on site furnishings.
  • Ten-Year limited warranty on integrated SunBlox® products.
  • Ten-Year limited warranty on fiberglass and DHPL signage.
  • Five-Year limited warranty on TuffForms® structures, including TuffCrete™ and PolyShield™.
  • Five-Year limited warranty on nylon-covered cable net climbers and components.
  • Five-Year limited warranty on GT Symphony Freenotes™ Harmony Park components.
  • Five-Year limited warranty on HDPE panels.
  • Five-Year limited warranty on Super Seats™.
  • Three-Year limited warranty on Everybody Plays polyurea coated foam and rubber strips.
  • Three-Year limited warranty on SaddleMates® rubber and “C”-springs.
  • Three-Year limited warranty on Hand Sanitizer Lockbox
  • One-Year limited warranty on all other GameTime products.
  • One-Year limited warranty on pressure-treated pine and redwood products.

Fitness Products and Challenge Course

  • Lifetime limited warranty on all hardware
  • Fifteen-Year limited warranty on rotationally-molded components
  • Ten-Year limited warranty on stationary GTfit, Thrive, and Challenge Course posts, bars, welds and metal accessories (excluding cycle parts)
  • Ten-Year limited warranty on HPL Instructional Signage
  • Five-Year limited warranty on Net Climbers
  • Five-Year limited warranty on stainless damper module and aluminum cycle cover
  • Five-Year limited warranty on HDPE panels.
  • Two-Year limited warranty on bearings, damper, plastics, rubber parts and some cycle parts, including pedal and shaft
  • One-Year limited warranty on Challenge Course timing systems (requires GT Impax surfacing)
  • One-Year limited warranty on Recumbent Cycle belt (excludes cosmetic damage or defects)

Custom and Themed Products

  • Five-Year limited warranty on glass fiber reinforced concrete (GFRC) TuffCrete® structures
  • Five-Year limited warranty on glass fiber reinforced polymer (GFRP) PolyShield® sculptures
  • Five-Year limited warranty on custom-routed HDPE panels.

VistaRope Products

  • Lifetime Warranty Uprights and hardware, excluding cosmetic damages or defects
  • 15 Year Limited Warranty on Punched Steel, Pipes, Rails, Loops and Rungs
  • 15 Year Limited Warranty on Rotomolded Polyethylene Components
  • 15 year limited warranty on nylon bearings and ring junction pieces excluding cosmetic damages or defects
  • 10 year limited warranty on cable breakage, excluding cosmetic damages or defects
  • 5 year limited warranty on premature wear of nylon cables, excluding cosmetic damages or defects
  • 3 year limited warranty on rubber seat and rubber mats for net events, excluding cosmetic damages or defects
General Warranty Details
Prolong the Life of Your Play System Request Our Maintenance and Supervision Guides